The United States Food and Drug Administration Case Study

By Symphony, 17 December, 2024
English
The United States Food and Drug Administration Case Study
Summary
The FDA implemented Foxit’s ImageOptimization for OpenText Documentum to improve document searchability, reduce the need for multiple viewers, & enhance mobile accessibility. By converting documents to searchable PDFs, the FDA streamlined workflows & reduced file sizes for significant improvements.

How the FDA Streamlined Document Management with Foxit’s ImageOptimization for OpenText Documentum

The United States Food and Drug Administration (FDA) needed a more efficient way to manage the vast collection of documents in its OpenText Documentum® repository. These documents, stored in various formats, were difficult to search due to their image-based nature, leading to inefficiencies and wasted time. The FDA sought a solution that could make its documents searchable and accessible in a more unified manner, reducing the need for multiple viewers and improving workflow.

The Challenge

The FDA’s document repository contained images that lacked searchable text, severely limiting the agency’s ability to quickly locate and retrieve specific information. This also meant that the FDA had to support multiple software tools to open and view various file types. With such an inefficient and fragmented document management process, the FDA needed a solution that would allow them to easily search their entire document repository, compress large files, and streamline access across devices.

The Solution: Foxit’s Image Optimization for OpenText Documents

The FDA implemented Foxit’s ImageOptimization® solution for OpenText Documentum. This solution addressed the need for searchable text and optimized document viewing. ImageOptimization OCR’d and converted all image-based documents into fully indexed, text-searchable PDFs, enabling the FDA to quickly search across its entire document repository. By converting the documents to the standardized PDF format, the FDA eliminated the need for multiple viewers, making document access more seamless.

Key Benefits Achieved

  • Improved Searchability: All documents are now text-searchable, making it easy for the FDA to quickly locate the information they need.
  • Reduced Viewer Dependency: The conversion to PDFs removed the need to support multiple file viewers, simplifying access and usage.
  • Mobile Accessibility: The solution’s file compression and optimization made documents easily viewable, downloadable, and accessible from both desktop and mobile devices, improving document management on-the-go.
  • Seamless Integration: The solution was designed to integrate smoothly with OpenText Documentum, ensuring a simple adoption process without disrupting the existing workflow.

Results

With Foxit’s ImageOptimization for OpenText Documentum, the FDA significantly improved the organization and accessibility of their document repository. Documents are now easier to search, access, and share across departments. Additionally, the solution streamlined document management by reducing file sizes and improving document transmission and mobile accessibility.

To learn more about how Foxit’s ImageOptimization solution helped the FDA streamline document management, enhance searchability, and improve workflow efficiency, download the full case study today.

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