ReachOut Capital made a strategic decision to switch to Foxit eSign as a solution to the high costs and limitations associated with their previous eSignature platforms. Recognizing the need for a more efficient and cost-effective alternative, the company sought a solution that would not only streamline their document signing process but also provide enhanced features that could cater to their unique operational needs. With the adoption of Foxit eSign, ReachOut Capital achieved a remarkable 75% reduction in electronic signature spending, a substantial improvement that allowed them to allocate resources to other critical areas of their business.
In addition to significant cost savings, ReachOut Capital experienced a threefold increase in their document completion rate, a testament to the effectiveness of Foxit eSign. The platform's advanced features, such as conditional fields and multiple signing options, offered the flexibility that the company required to meet varying client needs and preferences. This flexibility ensured that documents could be customized for different scenarios, improving the overall user experience for both staff and clients alike. Furthermore, the intuitive interface of Foxit eSign facilitated quick adoption among employees, minimizing the learning curve associated with new software.
Another crucial aspect of the transition was the superior customer support provided by Foxit. The dedicated support team played a vital role in ensuring a smooth implementation process, addressing any challenges that arose, and providing training as needed. This level of service not only fostered confidence in the new system but also reinforced ReachOut Capital’s commitment to operational excellence.
Moreover, Foxit eSign equipped ReachOut with robust compliance tools, including signature certificates and SOC 2 Type 2 compliance, which were essential in maintaining regulatory standards. These tools enhanced their overall document workflow, ensuring that all signed documents met the necessary legal requirements. With Foxit eSign, ReachOut Capital has not only transformed its document signing process but has also positioned itself for future growth in an increasingly digital landscape.